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Fairborn To Lose Call Center Employer, 334 Jobs

City of Fairborn Administrative Offices
City of Fairborn Administrative Offices

Fairborn officials are reacting to news one of the city’s largest employers is shutting down. Teleperformance USA announced plans to close its Fairborn facility and lay off more than 300 workers.   calls seeking comment from Teleperformance were not immediately returned.

In a letter to the city, Teleperformance officials say corporate restructuring is behind the decision to close its Fairborn call center. 

Teleperformance is a multibillion dollar global company operating call centers and other customer relations services in 76 countries. 

The shutdown will eliminate 334 nonunion jobs.

Teleperformance’s letter says all affected employees are expected to be let go March 31.

The company represents about $176,000 a year in income tax revenues for Fairborn, says Fairborn City Manager Rob Anderson.

He says while the city’s revenues are up overall, the company’s departure is a significant blow.

“I'm certainly not angry with Teleperformance. I understand that they have to make a business decision. But I'm now trying to focus on how we can help those employees that are going to have to look for work here in a month or two,” he says. 

Anderson says the city is also working to find another tenant to take over the Teleperformance space after the company leaves.