© 2024 WYSO
Our Community. Our Nation. Our World.
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Corporate Apologies

NPR's Elaine Korry reports on the recent rash of corporate apologies. Bridgestone/Firestone, Ford Motor Company, and United Airlines have all taken steps to save their reputations in the face of this summer's tire recalls and airline delays, with mixed results. Experts say it's a risk to apologize on national TV, but some CEOs feel the approach is necessary damage control.

Copyright 2000 NPR